FAQs – Frequently Asked Questions
Can I do Early Check in? What is the Process?
Early Checkin Charges (Regular Checkin Time 2pm) – Between 12pm to 2pm – Complimentary, subject to availability Between 9am to 12pm – Half Day charges Before 9am – Full Day charges
Can I do a Late Checkout? What is the process?
Late Checkout Charges (Regular Checkout Time 10am) – Between 10am to 12pm – Complimentary, subject to availability Between 12pm to 3pm – Half Day charges After 3pm – Full Day charges
My flight arrives early, can I pay extra and check-in a few hours earlier?
Yes sure, but we have a better suggestion – just book the “Superior” category of your desired Apartment, it will give you complimentary early check-in OR late check-out by 4 hours besides multiple extra amenities for a comfortable stay.
Are Pets are allowed in your property?
Pets – Only 1 small Dog of less than 20kg is permitted, no other pets of any kind are allowed. For any further information, you can contact the property while doing the booking. 2900/- Per stay Additional charges need to pay.
Do you allow visitors?
Any kind of commercial or semi-commercial activity is not allowed. Day visitors may be allowed but with prior intimation and after providing valid ID Proof. Overnight visitors are not allowed unless approved and paid for in advance.
Do you have an Airport pick-and-drop facility?
Yes, We do arrange pick up and drop from Airport as well as from the Railway station. That comes with nominal additional charges and Our drivers are carefully chosen and are well-trained in ethics and passenger safety.
Are Unmarried Couples and local id allowed?
Yes, we welcome Unmarried and local id without any discrimination unless you carry valid government ID proof(No Pan card)
May I get a smoking room?
Certainly! If you would like a smoking room, please book a room in the Category with Balcony. This category specifically allows smoking and provides a balcony for your convenience.
Our FAQs didn’t resolve your queries?
Below are several ways to contact us
Phone Sales Team
For any other questions, please feel free to Call our Phone Sales Team directly at (+91) 9999167776 during business hours.
Get a Call Back
Please fill the Call Back Form at the bottom right of this page and someone from our Team will call you within 10 min during business hours.
Get a Call Back
You can also Email us and our Support Team will get back to you within a jiffy. Our Email address is – gurgaon@staybluo.com
Drop-in for a Visit
Please feel free to come across at the property and grab a cup of coffee with our Sales Team and get answers to all your queries about the BluO Stays stay experience!
